Verizon Motorola Xoom 4G LTE upgrade process now open

September 29, 2011 | by Andrew Kameka

Motorola Tablets, Verizon


The Motorola Xoom launched around the same time that Verizon debuted its 4G LTE network, but users were disappointed to learn that the Xoom would not support LTE until users sent in their device for an upgrade. Several months later, that day has finally arrived.

Verizon is now providing hardware upgrades for current contract subscribers of the Motorola Xoom 4G. The process is free and will allow Xoom owners to add an LTE radio without having to decide if they wish to change their current data plan. Subscribers will mail their Xoom to Verizon and receive it back in “approximately 6 business days.” To sweeten the deal, Verizon’s even throwing in a free dock to customers who opt to upgrade to 4G (while supplies last).

Before sending in your tablet, there a couple of things to remember. For starters, back-up your crucial data before sending in your Xoom. There’s no mention of the company needing to erase your data, but that’s a very real possibility any time you send in hardware. Verizon even encourages users to do so in their announcement. I recommend backing up your important documents and photos, then doing a factory reset so repair techs don’t have access to anymore of your personal information than is necessary. Secondly, remember to check to see if 4G is in your area before switching plans. While Verizon is by far the most consistent and widely-deployed 4G network in the U.S., it’s not everywhere.

Visit to be guided through the update process. New customers who have yet to purchase a Xoom through Verizon can pick one up on Oct. 13 for $499 on a two-year agreement. Here are the required mobile plans to access 4G:

  • $30 monthly access for 2GB monthly allowance
  • $50 monthly access for 5GB monthly allowance
  • $80 monthly access for 10GB monthly allowance