Android Phones
T-Mobile G2 hardware issues emerge: half the promised storage and loose hinges on some units?
October 2, 2010 | by Lars Aronsson
HTC, T-Mobile
Whenever a new device is introduced on the market that is sold in large quantities, problems are bound to emerge for a hopefully limited number of unlucky buyers. Reports of hardware and software issues don’t necessarily indicate that the glitches are common, but they’re naturally frustrating enough for those who experience them.
Shortly after the release of the T-Mobile G2, the successor to the G1, various complaints began to pop up in Android forums. The biggest ones so far are loose hinges that make the keyboard snap shut in some angles, and more surprisingly; it seems that a few G2 units have 2GB of internal storage instead of the promised 4GB. As Engadget pointed out, 2GB is the amount of space on the HTC Desire Z: the G2’s transatlantic twin. It’s unlikely that a mix-up has occurred (how?), but discovering that your promised storage has been cut in half is an unpleasant surprise – if that indeed is the case for some owners.
Anyone rocking the G2 experiencing any issues so far?
Via [Engadget, xda-developers]
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The hinge looseness appears to affect different phones to different degrees, but your claim that "a few" G2 units have 2GB of internal storage is misleading. From reading threads on XDA and the T-Mobile forums, _no_ G2s have shown up with the full internal storage. Every device is arriving with 2GB of storage, not 4GB (as listed in the specs).
I have the same issue with my G2 it only has 2GB. I have spoken to a T-Mobile tech rep. and he said this a known issue and there will be OTA update to fix, but no date on that OTA yet.
I am a G2 owner. I thoroughly enjoy my phone. That being said im no fanboy. Here is my best spin at impartiality (word? lol):
The phone from a storage perspective mine shipped with 2GB. I never saw the spec so it worked for me as the phone's sd card of 8gb was ample enough for me.
I have used the keyboard a lot. It snaps out nicely. It comes up then out rather than just straight up like the g1 or the t-mobile mda (an old slider i had from t-mobile and only other reference). The upward motion is new, and i think if someone isn't decently careful [not talking kid gloves, im just saying if something is hinging dont let it get pressure in a way that would break it] it could break, but then its a multihundred dollar smart phone be somewhat careful with it you dumb schmuck.
The screen is as nice in my opinion as the vibrant (though smaller i will take the size loss for the keyboard as its still a large screen). I've personally had a few software glitches where twice since i've had it (3 days now i've had it) its restarted for no reason. That being said, everything else about the phone rocks.
3d games on teh phone are fast and snappy. Live wall papers are awesome (when they arent attempting to suck the life out of my battery). And HSPA+ is absolutely amazing in terms of download/upload speeds. Wish they had given us wireless tethering but they havent figured out how to commoditize it yet. Meh.
You can use Pdanet to use the G2 as a modem. It's fast enough i may cancel my cable bill lol.
It would be nice if it can with the 4gb as in the specs, but 2gb is nice, but 4gb is even nicer lol.
I'm contacting T-mobile to find out why they change the specs from 4gb to 2?
Played with one yesterday. The hinge quality is questionable. The keyboard feel is junk. It weighs a ton. There is no HTC sense UI option and all the new HTCsense.com features of course are not there ( as well as the best andriod UI), but they are on the UK model (why do USA customers get ripped off). With no tethering to my laptop I cant even think of getting one. And it bugs the crap out of me that some apps cant be removed, after all it is MY phone….not
LOL first, you cant judge a phone based off a few minutes of playing with it. My g2 is nearly a year old and ive never had a single problem with the hinges. Sense UI is the best? wont even comment on that, the UI for the g2 is perfect.. Keyboard is amazing you probably have clumsy fingers, and to say it weighs a ton? seriously it weighs a few oz's? is that too heavy for you? People whining that the phone weighs to much are for a lack of a better word retarded. Yes it weighs more than some phones but as i pointed out, its a few oz's, i dont hear anyone complaining about carrying a 20z bottle of coke around. and lastly no tethering? Settings > Wireless and networks >TETHERING AND WIFI HOTSPOT… maybe you just couldnt figure it out? its ok finding the menu button right there on the front screen is difficult i understand (just look for the one that says menu ;] )
1.23GB of available storage out of the box. Anyone actually have 4?
I've had my G2 for 4 days now. I haven't had any issues with the hinges. Like the previous poster, I use some care opening and closing the keyboard, but not excessively so. I like the feel and weight of the phone and they keyboard seems fine. I came from a G1 with Cyanogenmod, and I must say that so far I really like the G2. I hadn't heard about the memory issue until I saw these posts, but I don't think it's the end of the world. It still has more internal memory than the G1 did, and you can install apps to the SD card. All in all, I am impressed with it.
I don't think the hinges is really an issue and I haven't checked how much storage I have but it's not a deal breaker for me. However, when using the camera, it froze after taking certain shots, not sure what caused it and not to mention it's poor quality. Also, I have yet to test the battery fully but so far i'm worried. The iphone 4 lasted me for 2 days and this phone seems to last a day give or take.
I got two g2's from 2 different radio shacks today. Both have 1.2 gigs available. I don't think they even have 2 gb to start with, my nexus one only has 512 mb and I had quite a few apps installed. The tier 2 support at t-mobile tried telling me that it was only supposed to have 2 GB, a bold lie and then tried to tell me it's not a known issue, another bold lie. Then he backtracked and blamed it on partitioning issues and said there is currently no fix and he cant do anything for us.
has anyone reported ACTUALLY 4gb.
When ordering the phone yesterday, I spoke to a tmobile rep regarding the internalt storage discrepancy who tried to tell me the phone has 4GB of internal starage however it arrives with approximately 1.3 free space for the user to utilize and the rest (2.7 GB) is used by everything on the phone… sounds like a load of crap to me!
Got mine on the 4th, had loose hinges and only 2gb internal storage (approx. 700mb used for system data). Called Tmo and they were very friendly and helpful about it; paid for return shipping of the defective product and then gave me a month's credit on top of that. Very pleased! Just hope the replacement doesn't have the same issues!
Got my replacement. Hinges are fine, but still only 2gb internal storage. Has ANYone gotten a phone with 4gb?
I just turn off my My HTC G2 (T-MOBILE) and now it is not turning on and also not show the charging led.
Can any one tall me what might be the problem?