Carriers
Sprint says Froyo will NOT come to Hero or Moment
June 25, 2010 | by Andrew Kameka
Sprint
Hey, HTC Hero and Samsung Moment users, are you enjoying Android 2.1? I hope so, because it’s probably the last non-maintenance update you’re going to get.
As a Sprint employee announced on its community website that Froyo would be “coming soon” to the EVO, customers immediately asked if the HTC Hero and Samsung Moment would also get an update soon. The response was short but agonizing:
No, it will not. 2.2 will not be available for HTC Hero or Samsung Moment. – JGatSprint, Sprint employee
So, there it is, Sprint customers. You can stop worrying about Froyo because according your carrier, you aren’t going to get it. “But my phone is less than a year old!” you scream? True, but that doesn’t matter. Carriers and manufacturers update phones at will and aren’t required to keep refreshing the product. It would be wise of them not to leave customers behind, but Sprint and HTC feel confident enough you’ll either stay on Éclair and deal with it or upgrade to a device scheduled to be updated beyond it. Someone should tell them there’s a good chance people will take the third option and avoid both companies in frustration.
I could probably understand the Hero not getting 2.1 because there may be some hardware limitations preventing it (doubtful, but possible), but the Moment being cast aside even with that 800 MHz processor is a little more perplexing.
What’s the deal, Sprint?
[Thanks, Mortem!]
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Well, at least we have the sdx guys looking out for us.
These carriers are getting frustrating in so many ways. Do they have special meetings on how to disappoint/infuriate their customers more? I've been with Sprint for close to 10 years, same number too. At least Froyo is now open source. Perhaps it may frustrate a developer enough to make it shine on my Hero. Looks like I'll be switching carriers at the end of the contract.
Sprint phones blow. switching carriers for sure!
I'm completely confident that developers will make Froyo ROM's for the Moment, and maybe the Hero. However, I'm really disappointed that they are relying on 3rd parties and people having to root to get it.
KInda sucks for the guys with those phones. I have an HTC Magic and will get an update to 2.2. Why wait when I have root? I am not going to wait for a carrier update… that's so 2009! Hey Hero & Moment users.. root your phones and set it free!
just went to 2.0. what will improve with 2.1? I like the Hero, but it gets sluggish often–even with daily re-cycles.
It sure would be nice if carriers/manufacturers simply provided root instructions / unlock keys for phones that they choose to no longer support. If they are going to "rely" on the community to continue supporting the phone then this would be a very nice goodwill gesture. But this will probably never happen because they are more interested in trying to get people to buy the latest and greatest phone instead (which makes no sense if the phone is abandoned halfway through your contract…)
The third option in this article only leaves you with more distaste. So what, you switch carriers only to find out you have run into the same problem? T-Mobile has phones still running on android 1.6. It seems like Verizon is the only carrier that is smart enough to update their phones but then you have to pay a fortune for service that isn't any better than the other big 3.
It's OK, Sprint is wrong.
Moment owners new this was going to happen so it should be no surprise. Samsung/Sprint have poor support for this phone and it shows. At least it made it 2.1 which runs great rooted. Now that 2.2 is out it won't be long before SDX has it for the Moment.
This looks like the Moment 2.0: http://androinica.com/2010/06/28/samsung-and-spri… I don't mind Sprint's service as I've never had a problem with it. And when you incorporate cost along with service area I feel that Sprint has the best deal going on. Yeah, the phones seem to be playing catch-up. But it looks like some good things are in the work. You got to keep in mind that Android is still fairly new and going through some growing pains. I suppose this is the cost of staying cutting-edge (as a consumer) no matter what carrier you're with – you have to be willing to pay. And as far as having to rely on a 3rd parties to accomplish things, you have to be familiar with the Linux world to really appreciate things. With 3rd party comes more customization and community support which is a lot of times more reliable to waiting for a support ticket to be answered. Just my opinion.
I am running FroYo on my HERO… Take that sprint! You suck! It works excellent. And about the hardware limitations, So what we cant support OpenGL, so that means I dont use all the live wallpapers, or the 3D Gallery, I can install the 2D gallery, and get the same results. 2.1 sucks, 2.2 rocks, Im living proof. With WiFi, Bluetooth, GPS, all running, I get 16 hours battery life a day…!
To Robert… How were you able to do that? I might want to do that on my moment, if possible.