Android News

Nexus One power button not working for some frustrated Android fans

June 22, 2010 | by Andrew Kameka

Google, HTC-Nexus One


For the past couple of weeks, tech podcaster and pundit Leo Laporte of TWiT has mentioned that his Nexus One’s power button stopped working. It turns out that Laporte isn’t alone in this problem, as several Nexus One owners have taken to the forums to complain about their power button failing. reader Sam told us some Nexus One owners have been forced to deal with a defect that eventually makes the power button unresponsive. Users report that holding down on the button no longer brings up the option to power off a phone, and removing the battery proves to be a fatal mistake because the power button doesn’t respond to restart. The defective button turns the Nexus One into a $530 paperweight.

Complaints have been appearing on the Nexus support forums since February, which was only a month after the Nexus One was first released. This is certainly not the first time that a phone – or any electronic product, really – has experienced a major flaw, but the gap in occurrences means there could be an issue with some Nexuses in circulation that may take time to manifest.

Thankfully, HTC, been quietly addressing the problem by replacing defective phones for users who complain. Users can contact HTC for support if the Nexus One power button stops working. Also worth noting, while Froyo has yet to be officially released, the power button functioning properly is among the list of improvements reported by people who have installed Froyo.

Back in April, HTC responded to one complaint by issuing this statement to a customer:

“I do apologize that you had this issue with your device. At this time we have no information on how to prevent this issue from happening in the future on your device. We are working on getting the issue resolved on the newly made devices. I do apologize for all the inconvenience that this issue may have caused you.”

If the power button starts to get wonky on your N1, backup your data and put in a word to HTC’s Repairs and Returns division at 1-888-216-4736.

[Thanks, Sam!]