Tips

How to fix UK Android Market download and Gmail log-in errors

June 7, 2010 | by Andrew Kameka

Android Tutorials

gmail

British Gmail users have had to use @googlemail.com e-mail addresses because of a legal dispute that Google resolved this year. But when users switch their “name@googlemail.com” to “name@gmail.com,” they experience GTalk log-in errors that prevent them from checking in to chat or download from the Android Market.

Changing the account back to @googlemail fixes the issue temporarily, but that doesn’t solve the root problem. The Google help forums have had several people searching for a fix that didn’t require wiping their phone data and starting over.

Thankfully, Androinica has clever readers who typically discover a workaround for these sorts of things. We received a tip from loyal reader BegottenSun who pointed out that this problem can usually be solved by doing a quick cache clear. Here are the directions sent to us via Begottensun:

Warning: This trick works for almost everyone who uses it but a couple of people have reported problems. Backup your data before attempting it.

  1. Press the Menu button and navigate to Settings >  Applications > Manage Applications
  2. Select Gmail and then press the “Clear Data” button
  3. Go back and choose Gmail Storage, and then press Clear Data
  4. Go back and choose Google Apps, and then press Clear Cache

Go to Gmail, you will be asked to sign in. Sign in using “name@gmail.com” instead of “name@googlemail.com” and everything will sign in properly! NO Switch back to googlemail required.

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This tip is a repost of a previous article we published that was lost in a recent server switch.