Android Phones
Google says your Nexus One 3G reception is poor but won’t do anything to fix it
April 22, 2010 | by Andrew Kameka
HTC-Nexus One
The Nexus One has been anointed by many as the best Android phone on the market. Well, except for that whole “phone” part since the N1 has had several problems with 3G calls and other related bugs. Google has offered a firmware update to try to address the problem, but that proved unsuccessful. It’s also as far as the company is willing to go.
A Google employee responding to yet another complaint about spotty 3G coverage has stated that Google is no longer attempting to improve reception on the Nexus One. The following statement was made in a Google help forum by Ry Guy, Google Employee:
Hey guys,
I’ve seen some recent speculation on this thread about an OTA to improve 3G connectivity and I want to give you an update on the situation.
While we are continuing to monitor user feedback regarding the 3G performance on the Nexus One, we are no longer investigating further engineering improvements at this time.
If you are still experiencing 3G issues, we recommend that you try changing your location or even the orientation of your phone, as this may help in areas with weaker coverage.
-Ry Guy
For all its fancy footwork and great features, the Nexus One is failing some customers in the category that matters most. If you have great reception on your Nexus, congrats. Those of you with 3G-related call issues are just out of luck.



















This *has* be be bogus, there's no way in hell they'd suggest to move location or change the orientation on the phone.
click the link and see for yourself
I mean i dont see what everyone expects them to do. They investigated it for months and the issue can not be narrowed to prove it is a hardware issue or a network issue. There hasnt been any consistent data to help them generate a fix. How do you fix a problem that can not be duplicated or narrowed down to a source? I have had my nexus one since the first week and I dont expirence anything that i didnt already have problems with my G1 network wise. This really seems to either be a Network issue or hardware issue which i would suggest you send the phone back to HTC and get a warranty exchange. They are really good and take care of their customers.
Nexus One is a Google phone, but the phone service is (currently only) T-Mobile. Wouldn't this be something to take up with T-Mobile?
An outrageous approach.
We should all dangle upside down from monkey bars, since the phone works better upside down.
I love my N1 but I know it has inferior reception to an iPhone sitting right beside it. I have read (but cannot authoritatively say) the HTC phones up to now have had reception problems, so I don't think comparing it to a G1 is a good benchmark. I am often in sites where I think I should have coverage but do not. I suspect it is a hardware issue. Otherwise google would have issued their firmware update. This should not be a difficult problem to diagnose. There are apps (e.g. antennas) that tell you the signal strength. For starters, how does it compare to other phones at various locations? If equal and the N1 still has problems its software/firmware. If the signal is significantly weaker its hardware? If it is truly a hardware issue then google should be: a) fixing it in their future hardware b) providing N1 owners with discounts on N2's when they come out
I''ve just had my N1 for a week now. I ' m so disappointed with my N1 because the N1 network reception is very poor compares to my old G1 phone. My old G1 was working great inside Wall-mart store .My super Expressive Nexus 1 went dead inside Wall-mart store. It isn't the T-mobile Network issues. It is the phone reception components issues. I hope HTC and Google will try to fix this problems. By the mean time I plan to return My N1. G1 Network Receptions is far better than the N1. Never recommends any friends to buy N1. Sorry Google
I have a G1 as well and I am extremely disappointed in the cell reception of my N1. It's a fair comparison because I am comparing reception of the two devices based upon use at the same locations. My G1 has far better reception at home, work, and around town. It's pretty clear that the N1's reception sucks. I hope the Nexus Prime solves all of that. If Google doesn't get cell reception right with whatever manufacturer they use I'll be done with the whole Nexus thing. I love Android, but the phone has to work. If I can't make calls the OS doesn't matter.