Android News

Verizon Droid Eris, Google Voice and the “Network Busy” error message

January 18, 2010 | by Robert Nelson

Android Apps, Android Phones, Android Tricks, Carriers, HTC, Tips, Verizon

Verizon Droid Eris, Google Voice and the “Network Busy” error message

I will clarify that I am not sure how wide spread this problem is, but it happened to me and also to another Droid Eris user that I am friends with. Given that I will assume that it may be happening to other Droid Eris users also.

That said, I recently received a review unit Droid Eris from Verizon and being that I am a Google Voice user the first app that was loaded was Google Voice. Unfortunately after the install I was not able to make a call. Instead I was just given the message of;

Network Busy. Please try again later.

Unfortunately I was not sure if this was because it was the Droid Eris or because it was Verizon or because it was a review unit. One thing that I did know was that the regular (non-Google Voice) calls worked fine, both incoming and outgoing.

Given that, I hit the web and began looking for an answer to why. Fortunately after some searching around on Google I was able to find an answer on the Google Android Support pages.

It turns out that the phone was adding a “+1″ before the number it was dialing and that was not working with Google Voice.

The fix is simple though, just head to Settings > Applications > Manage Applications, then click on the “Dialer” app and then hit “Clear Data.”

After that, Google Voice calls should be working as you would expect.