T-Mobile responds: If your information has been compromised, we will inform you “as quickly as possible”
June 9, 2009 | by Robert Nelson
T-Mobile has stepped up an offered a response to those weekend rumors that they had been hacked. Unfortunately, while kind of expected, the response may not be what users were hoping to hear.
“The protection of our customers’ information, and the safety and security of our systems, is absolutely paramount at T-Mobile. Regarding the recent claim, we are fully investigating the matter. As is our standard practice, if there is any evidence that customer information has been compromised, we would inform those affected as soon as possible.”
Basically, it seems that they are still not admitting anything and simply letting us know that they will notify anyone that may have been affected. They did however follow up with an additional statement that provides a little more information.
“To reaffirm, the protection of our customers’ information and the security of our systems is paramount at T-Mobile. Regarding the recent claim on a Web site, we’ve identified the document from which information was copied, and believe possession of this alone is not enough to cause harm to our customers. We continue to investigate the matter, and have taken additional precautionary measures to further ensure our customers’ information and our systems are protected.”